Terms of Use

These Terms form a binding agreement between you and DATABURG FL LLC, doing business as Dashport AI (“Dashport,” “we,” “us,” or “our”). By creating an account, accepting an invitation, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and able to enter into a contract. If you use Dashport for an organization, you confirm that you have authority to bind it; “you” then includes that organization. Additional written order forms or data-processing terms apply where the parties sign them, and control over these Terms only where they expressly conflict.

Dashport provides hosted business-intelligence tools, including data connections, conversational analytics, generated queries and answers, charts, dashboards, sharing, exports, and related administration features. Features may differ by plan or deployment.

You are responsible for accurate registration information, safeguarding credentials, configuring workspace access, and all activity under your account. Notify us promptly of suspected unauthorized access. We may modify the Service, but will not materially reduce paid functionality during a current subscription term without reasonable notice, except where needed for security, law, or third-party platform changes.

“Customer Data” means data, files, schemas, credentials, prompts, queries, outputs, and other content submitted to or processed through your workspace. You retain ownership of Customer Data. You grant Dashport a limited right to host, copy, transmit, transform, and otherwise process Customer Data only as needed to provide, secure, maintain, and support the Service, comply with law, and follow your documented instructions.

You represent that you have all rights and lawful bases needed to connect and process Customer Data, including personal information and data belonging to third parties. You control source permissions, workspace roles, sharing, exports, retention choices, and the lawfulness of questions asked through the Service.

Dashport uses automated systems to interpret requests, generate or execute read-only analytics, and summarize results. AI-generated queries, answers, visualizations, and recommendations may be incomplete, inaccurate, or unsuitable for your purpose. They are not legal, tax, medical, investment, accounting, or other professional advice.

You must review important outputs against source data and use appropriate human judgment before acting on them. You are responsible for decisions made using outputs and must not use the Service as the sole basis for decisions that produce legal or similarly significant effects on individuals.

You must not, and must not help anyone else to:

• violate law, privacy rights, intellectual-property rights, or contractual duties;
• access data, accounts, systems, or workspaces without authorization;
• upload malware or attempt to disrupt, overload, probe, or bypass security controls;
• reverse engineer the Service except where applicable law expressly permits it;
• resell or provide the Service as a bureau without our written authorization;
• use outputs to create or distribute deceptive, discriminatory, or unlawful content;
• circumvent plan limits, rate limits, usage controls, or governance safeguards.

We may investigate suspected abuse and restrict affected functionality where reasonably necessary to protect customers, the Service, or third parties.

You may connect Dashport to databases, storage systems, payment providers, identity providers, AI infrastructure, or other third-party services. Their terms and privacy practices govern your relationship with them. You authorize Dashport to exchange data with a connected service as directed by you. We are not responsible for third-party systems, but we remain responsible for our obligations when using service providers on our behalf.

Trials are limited to the period and usage shown at signup or in your account. Unless an offer expressly says otherwise, a trial does not automatically become paid without a payment method and subscription selection. We may limit or end abusive or duplicate trials.

Paid subscriptions are billed in advance and renew for the selected billing period until canceled. You may cancel from billing settings or by contacting us; cancellation takes effect at the end of the current paid period unless law requires otherwise. Fees are non-refundable except as stated in an order form or required by law. You are responsible for applicable taxes other than taxes on our net income. We will provide advance notice of price changes that apply to a future renewal.

Dashport and its licensors own the Service, software, designs, documentation, and related intellectual property. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service during your authorized subscription or trial.

As between the parties, you own outputs generated specifically from your Customer Data, excluding Dashport technology, templates, and third-party materials. If you provide feedback, you permit us to use it without restriction or compensation, without identifying you or disclosing Customer Data.

Each party will use the other party’s non-public confidential information only to perform under these Terms and will protect it using reasonable care. These duties do not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. Required disclosures may be made where legally compelled, with notice where permitted. We use reasonable administrative, technical, and organizational safeguards, but no online service is completely secure.

You may stop using the Service at any time. We may suspend or terminate access for a material breach, nonpayment, security risk, unlawful use, or where required by law. Where practical, we will give notice and an opportunity to cure before termination.

After termination, your right to use the Service ends. Subject to plan terms and legal obligations, you may export Customer Data before termination and request deletion as described in the Privacy Policy. Provisions that by their nature should survive—including ownership, payment obligations, disclaimers, liability limits, and dispute terms—survive.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” DASHPORT DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR AI-GENERATED OUTPUTS WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY ACCURATE. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO DASHPORT FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. The exclusions and cap do not apply to payment obligations, breach of confidentiality, infringement or misappropriation of the other party’s intellectual property, indemnification obligations, fraud, willful misconduct, or liability that cannot legally be limited.

You will defend and indemnify Dashport and its affiliates from third-party claims arising from Customer Data, your unlawful or unauthorized use of the Service, or your material breach of these Terms. We will notify you promptly and allow you to control the defense, subject to our right to participate and to approve settlements that impose liability or admissions on us.

These Terms are governed by Florida law, without regard to conflict-of-law rules. The state and federal courts located in Miami-Dade County, Florida have exclusive jurisdiction, and each party consents to venue there. Before filing a claim, the parties will attempt in good faith for 30 days to resolve it after written notice. This section does not prevent either party from seeking urgent injunctive relief, and it does not limit rights that applicable consumer law gives you in your place of residence.

We may update these Terms to reflect Service, legal, or security changes. We will post the new effective date and provide reasonable notice of material changes. Material changes do not apply retroactively. Continued use after they take effect constitutes acceptance where permitted by law; when required, we will request renewed consent.

You may not assign these Terms without our consent, except with a merger or sale of substantially all assets. We may assign them as part of a reorganization, merger, acquisition, or asset transfer. Neither party is liable for delay caused by events beyond reasonable control. These Terms, the Privacy Policy, and applicable order forms are the entire agreement about the Service. If one provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver.

Contract notices and questions may be sent to techysupport@dashport.ai or mailed to DATABURG FL LLC, doing business as Dashport AI, 2001 Biscayne Blvd, Apt. 2202, Miami, FL 33137, USA.